mend
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What actually happens at a first visit to mend.

The most common question we get from new patients is not about insurance or parking. It is some version of "what are you going to do to me?" Fair. Here is the whole visit, in order, with nothing left out.

Dr. Monique SisonDr. Monique Sison, DDS
Owner & dentist, mend dental
·6 min read
New patient settling into the lounge at mend dental

A first visit is about 90 minutes. Most of that is looking, measuring and talking. Very little of it is treatment. If something needs attention, you will hear about it, see it on screen, and get a written estimate before anything is scheduled.

Before you arrive

You will get a link to complete your forms on your phone, which saves about 15 minutes in the lobby. If you have recent X-rays from another office, send them over and we will skip retaking anything that is still current.

Bring your insurance card if you have one. We verify benefits before your appointment so the numbers we discuss are real.

The first 10 minutes

You will be greeted by name. Pick a show for the ceiling TV, take a blanket if you want one, and settle in. Your hygienist or assistant will ask what brought you in, what you want out of your dental care, and whether anything has bothered you in the past. That conversation shapes the rest of the visit.

Scan and X-rays

We take low-dose digital X-rays and a full 3D scan of your mouth with the iTero Lumina. No impression goop. The scan takes about two minutes and gives us a model of every tooth we can rotate on screen.

Overjet AI then reads your X-rays alongside Dr. Sison, highlighting early decay and bone levels. You see the same overlay we do.

The exam

Dr. Sison checks every tooth, your gums, your bite, your jaw joints and the soft tissue of your mouth, including an oral cancer screening. Your hygienist measures the pockets around each tooth and reads the numbers aloud. Healthy is one to three.

Everything is shown to you on the screen as it is found. Nothing is diagnosed behind your back.

The conversation

This is the part most offices skip. Dr. Sison walks through what she found, what needs attention now, what can wait and be watched, and what does not need anything. You will hear "let's watch that" more than you might expect.

If treatment is recommended, you get a written estimate showing what your insurance is expected to cover and what you would owe.

What you leave with

A clear picture of where your mouth is, a plan if you need one, a gelato from the freezer by the door, and your next appointment. That is the whole visit.

No surprises. Just a plan.

Ready to book, or still have questions? Everything a new patient needs, from forms to insurance to parking, is on our new patients page.

Quick answers

About 90 minutes, most of it examination and conversation rather than treatment.

If your gums measure healthy, yes. If you need a deep cleaning, we explain why and schedule it separately with numbing.

Your insurance card if you have one, and any recent X-rays from a previous dentist. Forms are completed on your phone before you arrive.

No. You will see everything on screen, hear what can wait, and receive a written estimate before anything is scheduled.

Dr. Monique Sison
Written byDr. Monique Sison, DDS

Owner of mend dental in Irvine and a graduate of the University of the Pacific's Dugoni School of Dentistry. Dr. Sison writes and reviews every article for clinical accuracy.

Meet the team →
Tags:First dental visitNew patientDental examDentist IrvineWhat to expect at the dentist

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mend
(949) 251-0011 Book Appointment

What actually happens at a first visit to mend.

The most common question we get from new patients is not about insurance or parking. It is some version of "what are you going to do to me?" Fair. Here is the whole visit, in order, with nothing left out.

Dr. Monique Sison, DDS
Owner & dentist, mend dental
·6 min read

A first visit is about 90 minutes. Most of that is looking, measuring and talking. Very little of it is treatment. If something needs attention, you will hear about it, see it on screen, and get a written estimate before anything is scheduled.

Before you arrive

You will get a link to complete your forms on your phone, which saves about 15 minutes in the lobby. If you have recent X-rays from another office, send them over and we will skip retaking anything that is still current.

Bring your insurance card if you have one. We verify benefits before your appointment so the numbers we discuss are real.

The first 10 minutes

You will be greeted by name. Pick a show for the ceiling TV, take a blanket if you want one, and settle in. Your hygienist or assistant will ask what brought you in, what you want out of your dental care, and whether anything has bothered you in the past. That conversation shapes the rest of the visit.

Scan and X-rays

We take low-dose digital X-rays and a full 3D scan of your mouth with the iTero Lumina. No impression goop. The scan takes about two minutes and gives us a model of every tooth we can rotate on screen.

Overjet AI then reads your X-rays alongside Dr. Sison, highlighting early decay and bone levels. You see the same overlay we do.

The exam

Dr. Sison checks every tooth, your gums, your bite, your jaw joints and the soft tissue of your mouth, including an oral cancer screening. Your hygienist measures the pockets around each tooth and reads the numbers aloud. Healthy is one to three.

Everything is shown to you on the screen as it is found. Nothing is diagnosed behind your back.

The conversation

This is the part most offices skip. Dr. Sison walks through what she found, what needs attention now, what can wait and be watched, and what does not need anything. You will hear "let's watch that" more than you might expect.

If treatment is recommended, you get a written estimate showing what your insurance is expected to cover and what you would owe.

What you leave with

A clear picture of where your mouth is, a plan if you need one, a gelato from the freezer by the door, and your next appointment. That is the whole visit.

No surprises. Just a plan.

Ready to book, or still have questions? Everything a new patient needs, from forms to insurance to parking, is on our new patients page.

Quick answers

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Written byDr. Monique Sison, DDS

Owner of mend dental in Irvine and a graduate of the University of the Pacific's Dugoni School of Dentistry. Dr. Sison writes and reviews every article for clinical accuracy.

Meet the team →
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